Bug might have leaked private message of Twitter users

By Sheetal Sukhija, Arizona Herald
24 Sep 2018, 23:59 GMT+10

Twitter is said to have informed a number of users about the software bug
The site informed the affected users that the bug has been fixed
According to Twitter, the issue has persisted since May 2017

CALIFORNIA, U.S. - Without revealing the exact number of users impacted, Twitter has stated that private messages of some of its users may have been leaked to third-parties.

The microblogging site pointed out that a software bug that has now been fixed, was to blame for the leak of users' direct messages.

More shockingly, Twitter said that the bug involved direct messages between users and businesses that offer customer services via Twitter and pointed out, "The issue has persisted since May 2017."

It said, "We haven't found an instance where data was sent to the incorrect party. But we can't conclusively confirm it didn't happen, so we're telling potentially impacted people about the bug. If you were potentially involved, we’ll contact you today. We’re sorry that this happened."

Twitter confirmed that it had informed an undisclosed number of users that their private messages may have leaked, through a message that appeared when affected users opened the app or logged on to the Twitter website.

Twitter pointed out in its public declaration about the issue that it had resolved the issue upon discovering it on September 10.

It added in its statement that the number of users impacted amounted to fewer than 1 percent of its total users.

In July, Twitter published its latest figures, which showed that the network has 335 million monthly active users.

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